Categories of work
Emails
25%
Convos
15%
Design
20%
Sheets
25%
Strategic
15%
Comms liaison · GAPS-team voice
Coordinate with leaders
Brand-Book lane · infographics
GAPS 2.0 · ACE Stages · trackers
Cross-cutting · seam audits
Where the hours land
Bulk Day
Friday
~4–5 hours · deep + batched
The big block. Substantive work that needs uninterrupted focus.
- Cross-program seam audit · pre-meeting ecosystem reads
- Substantive comms authoring (your voice as the GAPS-team voice)
- Design / infographic batch · Brand-Book artifacts
- Sheet maintenance pass — GAPS 2.0, ACE Stages, leader trackers
- Field-CRM design as that workstream activates (your future workflow)
- End-of-week hand-off: what's done · what's open · what next week needs
Support Days
1–2 other days
~2–5 hours total · live + ad-hoc
Whichever days fit your week. Reactive, not blocked.
- Quick context check — what's in motion this week
- Live meetings + calls with leaders as they come
- Ad-hoc support on whatever's hot
- Quick turnarounds Luke or others ping for
- Smaller design tweaks · sheet edits
Total target · ~10 hrs/week (per Luke 2026-04-29)
Expandable on your ask · range 6–10 typical
Per-leader quick-glance
Luke Olson
Boss · GAPS Director · Both Friday + scattered
Calendar coordination, GAPS 2.0 strategic work, cross-cutting ecosystem. Inbox monitoring is OFF — too downstream for your role.
Christine Magness
Premium · Friday-batch
Thank-you cycle, Premium scaling math, design support. Your sign-off on any design ship.
Kyle VanEtten
GAPS Coach · Friday-batch
Field-CRM design (your future workflow), AD-outreach support. Your voice heads the eventual AD pings.
Luke Erickson
ACE · Friday-batch
Excel-CRM is his pain point. Reducing his CRM friction is the highest-leverage thing you can do for him.